Over the years several of our clients have achieved formal recognition as leaders in their industries, but this month has seen an exceptional result with 2 businesses taking out awards in the annual regional Business Chamber Awards held on the NSW Central Coast.
With Costsmart (Excellence in Small Business Award 2018) and Bounce Rubber Bands (Excellence in Sustainability Award 2018) both being current clients of The3rdgear it’s great to see the outcomes of our projects together have resulted not only in significant improvements to the performance of each individual business, but also to see those businesses recognised in such high regard by the business community.
Bounce Rubber Bands is developing a reputation in the wholesale stationery supply industry as a reliable, customer focused supplier of premium quality sustainable rubber band products. In recent times they’ve successfully expanded their customer base offshore to supply the international market-place, and the business is showing strong potential for ongoing growth.
CostSmart is an innovative business, providing a unique combination of procurement and logistics services which combine to deliver complete management of corporate consumables, merchandise and products for their clients. Their subsidiary SmartGear also provides easily accessible, high quality merchandise, corporate apparel and workwear to businesses of all types and sizes.
The businesses approached us in late 2016 after hearing first-hand the benefits of The3rdgear system from one of our other successful clients. Now, after only a short period of time working together, we’ve been able to deliver significant improvements across key areas for both businesses.
With our focus being on a combination of strategy, marketing, operational performance and organisational structure, annual increases of over 53% in revenue growth have occurred. They’ve also improved customer service systems, introduced new operating efficiencies, and achieved stronger engagement and performance from their teams.
Keep an eye out for a special profile article on the CostSmart / SmartGear / Bounce Rubber Bands businesses in the near future, because while these are great success stories already, in our opinion they’re just warming up…